Customer support

What does customer service mean?
“Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.”

Personalized customer service
To achieve the customers expectation it is important up front to know exactley what our customer want and need. That is way we always say each customer deserves his own setting. Each rider is unique and therefore a personalized approach is the only right one. If you contact TechnoFlex Suspension you deal directley with our suspension professionals who will do there upmost to understand your situation and personal needs.

Buying a TechnoFlex product
Each and every shock is tailored made and adjusted to the weight, driving style and personal needs of the customer. Buying a TechnoFlex shock we need to know the Quad / ATV, modell, year, specification if it is not standard, driving style, weight of the rider, what kind of setting (street, MX, super quad, short track).

After-sales service and support
After you have purchased from TechnoFlex Suspenion, the service doesn't stop. We know from experience that people still have questions about the adjustments, installation or fine tuning. Our team of professionals is available to answer any questions you might have. We also attend selected events/races in Europe where you are welcome to meet our technicians.

Race-Service
TechnoFlex Suspension provides there customers also
race-service if possible. For more infromation on this topic please send us an e-mail to hans-dieter@technoflex.nl