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TFX Suspension processes your personal data because you use our services and / or because you have provided this information to us. Below is an overview of the personal data we process:
- First and last name.
- Address details.
- phone number.
- Email address.
- Other personal data that you actively provide, for example in correspondence and by telephone.
- Location data.
- Information about your activities on our website.
- Customer contact details in our accounting program.
- Internet browser and device type.
- Bank account number when you are a customer and purchase services or when you order something from our webshop.
Special and / or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via email@example.com, then we will delete this information.
For what purpose and on what basis we process personal data
TFX Suspension processes your personal data for the following purposes:
- Handling payments.
- Sending invoices.
- Call or e-mail if necessary to carry out our services.
- Inform you about changes to our services and products.
- To deliver goods and services to you.
- TFX Suspension analyzes your behavior on this website in order to improve the website and to tailor the range of products and services to your preferences.
- TFX Suspension follows your surfing habits on various websites with which its products and services are tailored to your needs.
- TFX Suspension also processes personal data if they are legally obliged to do so, such as data required for the tax return.
- Tracking customer data
TFX Suspension does not make decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions that are taken by computer programs or systems, without involving a person (for example, a TFX Suspension employee).
How long we keep personal data
TFX Suspension does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. The retention period depends on the purpose for which we have received or collected the data and any legal obligations to retain data. If you have any questions about this, you can contact firstname.lastname@example.org.
|Category personal data||Storage period||Reason|
|Personalia||15 years if there is no further contact after an application, project etc. and no assignment ensues from it.||This is necessary for warranty conditions and any future damage handling. But also for customer maintenance and research.|
|Information about your activities on our website / Internet browser and device type||50 months. The data is reset with new activity.||This is necessary for analysis purposes and website functionalities.|
|Data when entering into an agreement.||As long as the agreement is in force, plus 15 years.||This is necessary for the proper execution of the agreement and our business operations.|
Sharing personal data with third parties
TFX Suspension shares your personal data with business partners and third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We also provide your personal data to third parties in a few other cases, but we only do this with your explicit consent.
With companies that process your data in our order, we execute a processing agreement to guarantee the same level of security and to monitor the confidentiality of your data..
|Type of service||Name processor||Goal processing||Jurisdiction||Which data|
|Data analysis||Google Analytics||Improve our website, analysis and marketing purposes||Verenigde Staten||Website behavior and IP address|
|Data analysis||Hotjar||Improve our website, analysis and marketing purposes||Verenigde Staten||Website behavior and IP address|
|Communication||Communication purposes||The Netherlands||Email address and contact details|
|Hosting||Hein Maas||Hosting of our website||The Netherlands||Log data|
|Gmail||Hosting of our email||Verenigde Staten||Email address and contact details|
|Accountancy||Name Accountancy||Accountancy||The Netherlands||Personalia, contact- and work related data.|
|Website||Hein Maas||Maintenance of our website||The Netherlands||Log data|
Cookies, or similar techniques, that are used
On your first visit to our website we have already informed you about these cookies and we have asked you for permission to place them. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser. See for an explanation: http://www.whatarecookies.com
|Local storage||tfxsuspension.com||Website data is stored locally in the user’s browser. So that this content does not have to be loaded every time this user visits the website again.||When the user clears his browser cache.|
|CookieConsent||tfxsuspension.com||Stores the cookie status of the user for the current domain.||1 Jaar|
|wordpress_test_cookie||tfxsuspension.com||Used to check if the user’s browser supports cookies.||Session|
|woocommerce_cart_hash||itfxsuspension.com||Contains information about the shopping cart as a whole and helps the webshop to know when the shopping cart data change.||Session|
|woocommerce_items_in_cart||tfxsuspension.com||Contains information about the shopping cart as a whole and helps the webshop to know when the shopping cart data change.||Session|
|wp_woocommerce_session_||tfxsuspension.com||Contains a unique code for each customer so that it knows where the shopping cart data can be found in the database for each customer. No personal data is stored within these cookies.||Session|
|_icl_current_language||tfxsuspension.com||Stores the current language.||Session|
|_icl_visitor_lang_js||tfxsuspension.com||Stores the redirected language.||Session|
|wpml_browser_redirect_test||tfxsuspension.com||Tests if cookies are enabled.||Session|
|_ga||Google Analytics||Analytical cookie that measures website visits||2 jaar|
|_gid||Google Analytics||Used to distinguish users||24 uur|
|_gat||Google Analytics||Used to slow down request speed||Session|
|_gali||Google Analytics||Improved link attribution to measure In-page traffic||30 seconden|
|_hjIncludedInSample||Hotjar||Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.||365 days|
View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by TFX Suspension and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you..
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to email@example.com.
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request .
TFX Suspension also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
TFX Suspension takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us firstname.lastname@example.org.